Privacy Policy

1. Information We Collect

Secured Stars collects only the necessary data to facilitate review collection, including:

• Name and email address (required for review submissions)
• Phone number (optional)
• Review ratings and feedback text
• Business information for review form creation

2. How We Use Your Information

We use collected information to:

• Process and store review submissions
• Enable businesses to manage customer feedback
• Improve our platform and services
• Comply with legal requirements

Users can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send.

3. Data Sharing and Protection

We do not sell or share personal data with third parties for marketing purposes. Your information is:

• Stored securely using industry-standard encryption
• Only accessible to the business that requested your review
• Never used for unsolicited communication
• Protected by strict access controls

4. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing

5. Consent and Legal Basis

Users submitting reviews consent to their data being stored securely and used internally to improve services. Businesses using our platform must obtain proper consent before sending review requests.

6. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations. Review data may be retained to help businesses improve their services and maintain historical records.

7. Cookies and Tracking

Our platform uses minimal cookies necessary for functionality. We do not use tracking cookies for advertising purposes.

8. Email Communications

All email communications sent through our platform include proper headers, authentication, and unsubscribe mechanisms. We comply with CAN-SPAM Act requirements and Amazon SES policies.

• Every email includes a clear unsubscribe link
• We process bounces and complaints automatically
• All sending domains are properly authenticated
• We maintain sender reputation through compliance monitoring