How Secured Stars handles customer communication consent
Secured Stars operates as a transactional email service that only sends review request emails and SMS to customers who have given explicit permission to be contacted. All messages are transactional and triggered by customer action or consent.
Before any communication is sent through Secured Stars, businesses must confirm that:
Secured Stars follows industry best practices to manage email bounces, unsubscribes, and spam complaints. We are committed to protecting recipients and ensuring responsible email usage. Our system is designed to support:
Users can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send.
Recipients can unsubscribe from communications at any time by:
For questions about this Email Consent Policy or to exercise your communication preferences:
Last updated: 7/10/2025
This policy is part of our Terms of Service and Privacy Policy. By using Secured Stars, you agree to these communication practices.
Amazon SES Compliance Notice:
Secured Stars only sends review request emails and SMS to customers who have given explicit permission to be contacted. All messages are transactional and triggered by customer action or consent. We maintain full compliance with Amazon SES anti-abuse policies.
Zero Tolerance Policy on Spam
Secured Stars maintains a strict anti-spam policy. We only send transactional emails and SMS to customers who have provided explicit consent. Unsolicited messages are not permitted and will result in account suspension or termination. We actively monitor for compliance and abuse.